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ChallengeMates Support

Send us the details and your request will be saved securely for review. You’ll receive a reference number immediately.

Safety comes first

For harassment, scams, or inappropriate content, use Report and Block on the exact post or message so moderators receive the right context.

Read safety information

Contact support

Include enough detail for us to understand what happened.

Quick answers

Common questions

I cannot sign in

Use the same email address you created the account with. If your password is not accepted, choose Forgot password on the sign-in page.

I cannot find my challenge

Open My dashboard and check your active challenges. A challenge may also be closed if its end date has passed.

A post or message feels unsafe

Use Report and Block directly on the post or private message. This sends the exact content to the moderation tools.

I want to delete my account

Open Account settings in the app, or use the public Delete Account page. You will be asked to confirm before anything is removed.